Business to business (B2B) debt collection can be difficult for businesses of all shapes and sizes, especially when you combine this with the late payment culture that exists in the UK and elsewhere in the world. Furthermore, not all businesses have a dedicated resource for collecting overdue accounts. This could be because they’re just starting out, may only have a small number of manageable customers or they may have so many customers that the resource doesn’t cover them. Whatever the business size, there’s always something better to be doing with your time than collecting overdue invoices.

A new breed of B2B debt collection, we call it debt resolution

Traditionally, involving a debt collection agency can be stressful for the buyer and supplier. It can cause concern about damaging customer relationships and losing vital future business. But, that’s where we come in. We specialise in B2B debt resolution; our approach is firm, but fair. Firstly, we ask the right questions and more importantly, we listen. Then, once we have identified the issues that are causing the payment delay, we work towards agreeing a way forward that works for all parties. Ultimately it’s a business transaction which has gone wrong. It needs to be rectified and we understand that companies owe money but people pay bills. To find out more about commercial debt collection and our innovative approach, visit our dedicated blog.