Ko-bolt specialises in getting you paid quickly whilst preserving relationships with your customer. The process is firm, but fair. We aim to immediately open up a dialogue with the buyer across a variety of media to give them the tools they need to talk to us. We then work with the buyer to expedite payment by offering expert advice and support on improving their cash flow so that they can pay quickly and the buyer-supplier relationship can be maintained. We call it debt resolution.
We've introduced a FREE of charge final demand service
We want to help our customers to ensure they get paid promptly while keeping costs to a minimum. Our FREE final demand service does both, see the Q&A below for more information.
It’s well known that unless you’re a critical supplier, those who shout loudest are paid first. Experience tells us that c40% of debtors will pay their balance (if they’re able to) on receipt of a letter from a third party, whether that’s a debt collection agency or a solicitor. Usually there’s a charge or commission for this service, but at Ko-bolt we’re trying to do things a little differently. Enter our free of charge final demand letter, designed to prompt your customer to pay quickly whilst maintaining the buyer-supplier relationship. What’s more, using email tracking software, we’re able to see when the email is delivered, opened and clicked etc. This provides greater clarity on the impact of the letter and helps us to determine if further escalation might be required to secure payment.
- You register for your free account
- You complete the final demand form
- We issue your free 7 day final demand letter via email and/or post.
- You get paid!*
*7 days following the issue of the letter, our team will contact you to confirm if the balance has been paid and the file will be closed without charge. Where the debt remains outstanding, we will offer assistance. But, by using the final demand service, you are under no obligation to use our ‘no collection, no commission’ service.
A letter before action is usually issued by a solicitor and is the final step you must take before you can issue a county court summons. It goes without saying that this can be very distressing for the customer and effectively severs communication which can irrevocably damage the relationship.
First you’ll need to register for your free account, then you’ll be able to request a final demand letter.
We need to know who you are, so that the letter is accurate and to ensure we comply with industry regulations.
This is to ensure we comply with anti money laundering regulations and in the unfortunate event that the debt isn’t paid, we can act quickly to assist you with resolution.
No problem, you can place the account with us on a ‘no collection, no commission’ basis, see below for more information
*Subject to terms and conditions
3 simple steps to getting paid
Step 1 - Register for your free account
Registering with Ko-bolt is free of charge, there are no joining fees, annual fees or debt placement fees, so you only pay when we collect. What’s more, as per the Late Payment of Commercial Debts Regulations 2013, collection costs and interest are payable by your buyer. We add our costs to the account and when we collect them, there’s no cost to you. Any interest we recover is 100% yours.
Step 2 - Place your debt
Once you’ve registered, you can start working with Ko-bolt right away. You’ll need to provide us with copies of invoices and/or an up to date statement of account. You can drag and drop these documents into Ko-bolt’s online debt placement tool.
We’ll only contact you if we need additional information or we’re unable to help (for example if we identify that the buyer is already insolvent at placement).
Step 3 - Get Paid!
Provided we have everything we need, we’ll get to work within 24 hours and we hope to have resolved the debt within 21 days. Once we’ve collected your money, we want you to make use of it, so we remit cleared funds every other week, which is twice the average for the industry.